AlphaLens Terms of Service

Last Updated: January 31, 2025

This Terms of Service Agreement (“Agreement”) is a legally binding contract between you (“User,” “you,” or “your”) and Deckmatch, Inc., including its officers, directors, employees, agents, subsidiaries, and affiliates (“Deckmatch,” “we,” “us,” or “our”). This Agreement governs your access to and use of AlphaLens (“the Service”), a competitive intelligence platform comprising web and API services. By accessing or using AlphaLens, you agree to comply with this Agreement and our Privacy Policy (available at [Privacy Policy Link]). If you use the Service on behalf of an organization, you represent that you have authority to bind such organization. Continued use constitutes acceptance; refusal to agree prohibits access.

I. User Obligations

1. Account Creation and Security

To access AlphaLens, you must register with a valid work email address and provide accurate information.

  • Free Tier Users: Must verify ownership of their work email domain to access domain-specific market research tools.

  • Paid Tier Users: Additional enterprise features require payment and adherence to subscription terms.

You are responsible for maintaining account security, preventing unauthorized access, and promptly notifying us at security@deckmatch.com of breaches.

2. Acceptable Use

You agree not to:

  • Reverse engineer, decompile, or misuse AlphaLens’s infrastructure;

  • Develop competing products using AlphaLens data or insights;

  • Exceed reasonable usage limits (e.g., bulk data extraction, automated scraping);

  • Share accounts or access with unauthorized parties;

  • Violate laws (including data privacy, intellectual property, or export controls);

  • Use AlphaLens for unlawful surveillance or harassment.

3. Content and Data Rights

By submitting content (“User Content”), you warrant that:

  • You own or legally control all User Content;

  • User Content does not infringe third-party rights;

  • You grant Deckmatch a non-exclusive, royalty-free license to process User Content for Service delivery.

II. Service Tiers and Features

1. Free Tier

  • Scope: Limited to market research on your verified company domain.

  • Limitations: Access to basic analytics, company tracking, and standard data exports.

  • “As-Is” Basis: No warranties, support, or uptime guarantees.

2. Paid Tier

  • Features: Includes natural language search, advanced product lookups, API access, and expanded data visualization (details at [AlphaLens Pricing Page]).

  • Service Availability: We strive for 99.9% uptime, excluding scheduled maintenance.

3. Modifications

Deckmatch reserves the right to:

  • Update, suspend, or discontinue features without notice for free-tier users;

  • Provide 30 days’ notice for material paid-tier changes.

III. Intellectual Property

1. Deckmatch Ownership

All rights to AlphaLens, including algorithms, interfaces, trademarks, and methodologies, belong exclusively to Deckmatch.

2. User Content

You retain ownership of User Content but grant Deckmatch a license to process it for Service delivery. Reports generated via AlphaLens may include proprietary analytics and are subject to this Agreement.

IV. Financial Terms (Paid Tier Only)

1. Subscription Fees

  • Fees are outlined in your selected plan and billed in advance.

  • Price changes require 30 days’ notice.

  • Non-refundable except as required by law.

2. Payment Processing

Payments are handled by third-party processors (e.g., Stripe). You agree to their terms and conditions.

V. Liability and Disclaimers

  • Free Tier: Provided “as-is” with no warranties.

  • Paid Tier: To the extent permitted by law, Deckmatch disclaims implied warranties (e.g., merchantability, fitness for purpose).

  • Limitation of Liability:
    IN NO EVENT SHALL DECKMATCH, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO DECKMATCH HEREUNDER DURING THE 12 MONTHS PRIOR TO THE CLAIM OR $100.00, WHICHEVER IS GREATER.
    Deckmatch is not liable for indirect, incidental, or consequential damages.

VI. Termination

By Either Party:

  • This Agreement remains effective until terminated.

  • Free Tier: Deckmatch may terminate or suspend access to free-tier accounts at any time, without cause or notice.

  • Paid Tier: Either party may terminate paid-tier subscriptions with thirty (30) days’ prior written notice, unless otherwise stipulated in the applicable payment terms or purchase order.

Termination for Cause:

Deckmatch reserves the right to terminate this Agreement immediately for material breaches, including but not limited to:

  • Unauthorized reverse engineering, scraping, or misuse of AlphaLens;

  • Violations of applicable laws or third-party rights;

  • Sharing access credentials with unauthorized users;

  • Any other material breach of this Agreement.

Payment-Related Termination:

Termination rights, notice periods, and consequences related to payment obligations (e.g., non-payment, subscription renewals) shall be governed by the terms specified in the applicable purchase order, payment agreement, or subscription plan.

Post-Termination:

  • Upon termination, all rights to use AlphaLens cease immediately.

  • Paid-tier users remain liable for unpaid fees accrued prior to termination.

VII. Dispute Resolution

  1. Informal Negotiation: contact@deckmatch.com to attempt resolution.

  2. Arbitration: Unresolved disputes proceed to binding arbitration in Delaware under AAA rules. Class actions are waived.

  3. Opt-Out: Users may reject arbitration within 30 days of accepting these Terms.

VIII. General Terms

  • Governing Law: Delaware law, excluding conflicts principles.

  • Updates: We may revise this Agreement with notice via email or in-app alerts.

  • Contact:

Deckmatch, Inc.
Email: contact@deckmatch.com
Website: deckmatch.com

By using AlphaLens, you agree to these Terms.